Downloading Content with Permission
When you have permission to access files, the alert box at the top will have a Download ZIP link for you to download a compressed file with all the listed files included. You may also download the files individually by using the download icon to the right.
NOTE: Currently, Download ZIP is only available for content in text format. Audio and video content may be downloaded one file at a time. Our developers are working diligently to provide one-click download for all content formats.
Unable to access files
There are two reasons why files cannot be accessed:
1. If the screen says: ‘No available files,’ that means the files are not open access and you must request a license agreement. Click on the View agreements link to make a request using an available license template.
2. If the screen says: ‘This agreement has expired,’ that means your license agreement has expired. Click on the Request renewal link to renew the license agreement.